1. How do I change the LPT port number assigned to the SPP-100
2. How do I reconfigure my SPP-100 if the resources Windows 95/98/Me has allocated are not what I need?
3. How do I reconfigure my SPP-100 if the resources Windows 2000/XP has allocated are not what I need?
4. My SPP-100 appears correctly installed on my laptop but it cannot communicate with my parallel devices. What should I do?
5. I have a Dell Inspiron or other laptop that does not have an onboard parallel port, and my SPP-100 is installed correctly under Windows XP Pro/Home, but I cannot communicate with my parallel device. What should I do?
6. How do I configure the Sentinel System Driver to work with Quatech's SPP-100 Parallel PCMCIA card?
7. How do I configure configure my SPP-100 to work with BioSystems Posicheck?
8. Can I use my SPP-100 on a handheld computer?
9. Your Windows CE drivers for my Parallel PCMCIA card do not work with my handheld computer. What is wrong
10. Should I disable the Toshiba laptop built-in infrared ports in the system BIOS before installing my PCMCIA card?
     
11. Under which OS is my parallel PCMCIA card supported?
12. Why can't I configure my SPP-100 for EPP mode under Linux/Windows CE?
13. How do I install my Parallel PCMCIA card under Windows 2000/XP?
14. What does it mean to have an unregistered Windows XP driver? Why do I get a warning screen when I install some Quatech drivers?
15. How do I disable the Windows XP Driver Signing check?
16. Will my Parallel PCMCIA card work under Windows 95/98/Me/NT/2000/XP that is controlled by a third party PCMCIA card services (Softex, Card Wizard, etc.)?
17. Why does Windows 95 change the basic configuration of the SPP-100 to basic configuration 0002 when I choose basic configuration 0003 for EPP mode?
18. Why does Windows 95 configure the SPP-100, but not assign a LPT number to the port?
19. Where can I find help with using my SPP-100 under OS/2?
20. Why are Quatech PCMCIA cards no longer supported under DOS?
21. I am using a computer running Card and Socket Services. Can I still get the Quatech DOS drivers for my PCMCIA cards?
22. Where can I get HP Palmtop drivers for my SPP-100?
23. How do I completely remove all support for the SPP-100 from Windows 95/98/Me/2000/XP?
24. Can I use the Quatech SPP-100 with KEYLOK?
25. How do I configure the SPP-100 for use with the Hasp/Aladdin dongle?
26. Why can't my SPP-100 communicate with Canon Multipass devices?
27. What does PCMCIA stand for?

Q1. How do I change the LPT port number assigned to the SPP-100?

A. Under Windows 98 and Me the default LPT port number assigned to the SPP-100 by Windows must be used. To change the LPT port number under Windows 2000/XP, follow the directions below.

1. Open Windows Device Manager
2. Select "Ports (COM & LPT)"
3. Right Click on "Quatech SPP-100: 1 Parallel Port (LPT1)"
4. Select "Properties" from the options list as shown in the figure below
   
5. Select the "Port Settings" tab in the Properties Window.
6. Use the drop-down menu to choose the desired LPT port number as shown in the figure below.
   
7. Click "OK"
8. Reboot your machine so the new settings can take effect.

Q2. How do I reconfigure my SPP-100 if the resources Windows 95/98/Me has allocated are not what I need?

A. Follow the instructions below.

1. Insert the SPP-100 into the PCMCIA slot.
2. Click Start
   Click Settings
   Click Control Panel
   Double click on the System Icon
   Click the Device Manager tab
   Double click on the device group Ports (the Quatech SPP-100 device name should appear in the list of adapters)
3. To see the resources for the SPP-100
   Click on the SPP-100 device name, this will highlight the card
   Click the Properties button
   Click the Resources tab-- This will give the BASE ADDRESS for the card as well as the IRQ setting.
   
    

   Windows 95/98/Me Device Manager Resources Tab

   
   The resources tab will also provide several predefined Basic Configuration from which you can select. Note that earlier versions of the SPP-100 have different configuration options than do more recent versions. The two charts below show basic configurations for cards Rev E and earlier and for Rev E2 and later. To determine which revision of the card you have, look at the label on the back of the SPP-100 PCMCIA Card.
   
    

   Basic Configuration Rev E and earlier I/O Address Port Mode 0 378H Standard 1 278H Standard 2 Variable Standard 3 Variable EPP

   Basic Configuration Rev E2 and later I/O Address Port Mode Port Mode 0 378H EPP 7 1 278H EPP 5 2 378H EPP Variable 3 278H EPP Variable 4 Variable EPP Variable 5 378H EPP None 6 278H EPP None 7 Variable EPP None 8 Variable Standard Variable 9 Variable Standard None A Mem

   
   
   When selecting a basic configuration from the Setting Based on list, pay attention to the Conflicting device list information. Try to select a configuration that displays No Conflicts. If resource conflicts can be resolved by switching to one of the predefined basic configurations, then skip down to step 5.

4. To change or modify any of the system resources showing a conflict:
   1. Click on the Resource name
   2. Then click the Change Setting button
   3. An Edit Resource window will open up. Notice that I/O address resources for basic configurations 0 and 1 are NOT ALLOWED to be changed.
   4. Inside the Edit Resources window, click on the up/down arrows to the right of the resource value. This scrolls you through all of the allowable resources for the SPP-100. Pay attention to the Conflict Information at the bottom of the window. Select a resource value that reports No devices are conflicting.
   5. Click OK to save your changes or Cancel to abort. Repeat the above steps to resolve all resource conflicts. Once satisfied with the settings make a note of the new settings and click the OK button to accept. Clicking the Cancel button does not save your changes.
5. Windows 95/98/Me enumerates the SPP-100 to the first available LPT port number. Use this Logical LPT Port name to access the SPP-100 parallel port through your software applications. This name is required by a Windows 95/98/Me application when accessing a particular port.
6. The SPP-100 will automatically be reconfigured to the new resources specified. Any time a SPP-100 is inserted Windows 95/98/Me will attempt to configure the card at these resource settings. Click the Use Automatic Settings to reset the SPP-100 for automatic configuration.

Q3. How do I reconfigure my SPP-100 if the resources Windows 2000/XP has allocated are not what I need?

A. Follow the instructions below.

1. Insert the SPP-100 into the PCMCIA slot.
2. Open with Windows System Properties window. to access System Properties, double click the System icon in the Windows 2000/XP control panel, or right-click the My Computer icon on the Windows 2000/XP desktop and select Properties from the pull down menu.
3. Click the Hardware tab located along the top of the System Properties box. Click the Device Manager button. This lists all the hardware devices connected to your computer.
   Look down the list of devices and locate the group "Ports (COM & LPT)" and double click on it.
   The SPP-100 device should now appear as a sub-item under "Ports".
    
4. To see the resources for the SPP-100
   Click on the SPP-100 device name
   Select "Properties" from the drop down list.
   Click the Resources tab-- This will give the BASE ADDRESS for the card as well as the IRQ setting.
   
    

   Windows 2000/XP Device Manager Resources Tab

   
   The resources tab will also provide several predefined Basic Configuration from which you can select. Note that earlier versions of the SPP-100 have different configuration options than do more recent versions. The two charts below show basic configurations for cards Rev E and earlier and for Rev E2 and later. To determine which revision of the card you have, look at the label on the back of the SPP-100 PCMCIA Card.
    

   Basic Configuration Rev E and earlier I/O Address Port Mode 0 Variable EPP 1 278H Standard 2 Variable Standard 3 Memory

   Basic Configuration Rev E2 and later I/O Address Port Mode Port Mode 0 378H EPP 7 1 278H EPP 5 2 378H EPP Variable 3 278H EPP Variable 4 Variable EPP Variable 5 378H EPP None 6 278H EPP None 7 Variable EPP None 8 Variable Standard Variable 9 Variable Standard None A Mem

   
   
   When selecting a basic configuration from the Setting Based on list, pay attention to the Conflicting device list information. Try to select a configuration that displays No Conflicts. If resource conflicts can be resolved by switching to one of the predefined basic configurations, then skip down to step 6.
    

5. To change or modify any of the system resources showing a conflict:
   1. Click on the Resource name
   2. Then click the Change Setting button
   3. An Edit Resource window will open up. Notice that I/O address resources for basic configurations 0 and 1 are NOT ALLOWED to be changed.
   4. Inside the Edit Resources window, click on the up/down arrows to the right of the resource value. This scrolls you through all of the allowable resources for the SPP-100. Pay attention to the Conflict Information at the bottom of the window. Select a resource value that reports No devices are conflicting.
   5. Click OK to save your changes or Cancel to abort. Repeat the above steps to resolve all resource conflicts. Once satisfied with the settings make a note of the new settings and click the OK button to accept. Clicking the Cancel button does not save your changes.
6. Windows 2000/XP enumerates the SPP-100 to the first available LPT port number. Use this Logical LPT Port name to access the SPP-100 parallel port through your software applications. This name is required by a Windows application when accessing a particular port.
7. The SPP-100 will automatically be reconfigured to the new resources specified. Any time a SPP-100 is inserted Windows 2000/XP will attempt to configure the card at these resource settings. Click the Use Automatic Settings to reset the SPP-100 for automatic configuration.

Q4. My SPP-100 appears to have installed correctly on my laptop, but it can't communicate with my parallel devices. What can I do?

A. Quatech's SPP-100 is a 5V PCMCIA card and is known to be incompatible with the new laptops listed below, all of which do not provide enough power for the card. If you experience this problem we suggest you contact your laptop manufacturer to determine whether there is a voltage incompatibility with the SPP-100. Note that the SPP-100 is currently being redesigned for 3.3V power.

Current list of laptops providing only 3.3V power that are incompatible with the SPP-100:

• Compaq Presario X6000 series
• Compaq Mobile Workstation NW824
• Compaq NX9020
• Dell Inspiron 6000
• HP ze4900
• HP DV1000
• Panasonic Toughbook CF-51 series
• Panasonic CF-72 series
• Panasonic CF-73 series
• Panasonic CF-M33
• Sony Vaio V505
• Toshiba Libretto 100

   

Q5. I have a Dell Inspiron or other laptop that does not have an onboard parallel port and my SPP-100 is installed correctly under Windows XP Home/Pro, but I cannot communicate with my parallel device. What can I do?

A. You need to change the resources allocated to the SPP-100 to remedy any system conflicts. Follow the steps below:

1. From within Device Manager, expand the "Ports (COM & LPT) tree
2. Right mouse-click on "Quatech SPP-100" and select "properties"
3. Select the "Resources" tab
4. Uncheck the "Use automatic setting" box
5. Using the drop-down box try "Basic configuration 0001" or select any configuration that displays "No Conflicts" in the "Conflicts window." Be certain to avoid the 03F8 address, as it is known to cause system conflicts.

Q6. How do I configure the Sentinel System Driver to work with Quatech's SPP-100 Parallel PCMCIA card?

A. Follow the directions below to configure the Sentinel System Driver to work with a SPP-100 parallel PCMCIA card under Windows 2000 and XP. The Sentinel System Driver 5.41 can be
configured to work with the SPP-100.

Hardware Configuration:

1. From the Control Panel, double-click the System icon to open the System Properties page.
2. Click the Hardware tab and then the Device Manager button to open the Device
   Manager.
3. Click the + sign next to Ports (COM & LPT) to expand the tree.
4. Double-click on SPP-100 to open the property page.
5. Click on the Resources tab to see the resources used by the adapter. The value listed next to the I/O range will be the bus address the Sentinel software will be looking for, so be certain to write this value down.

Sentinel Software Configuration

1. Install the Sentinel System Driver.
2. Start the driver configuration utility, SetupSysDriver.exe. It is usually located at C:\Program Files\Rainbow Technologies\Sentinel System Driver.
3. Click the "Configure Driver" button.
4. Then click the "Add" button.
5. Enter the I/O address of the SPP-100 parallel port card into the "Bus Address" field. Please leave all other options at the default value.
6. Click the "OK" button.
7. The next screen shows that a User Created port has been added.
8. Click the Add button to close the dialog and then open the File menu and choose Exit to close the Sentinel System Driver Configuration Utility. The Sentinel System Driver should now be configured to use the SPP-100.
    

Q7. How do I configure configure my SPP-100 to work with BioSystems Posicheck?

A. First, be certain that you have Quatech's SPP-100 driver version 1.30 installed. (You can obtain this driver from the website)

Then:

1. Open with Windows System Properties window. To access System Properties, double click the System icon in the Windows 2000/XP control panel, or right-click the My Computer icon on the Windows 2000/XP desktop and select Properties from the pull down menu.
2. Click the Hardware tab located along the top of the System Properties box. Click the Device Manager button. This lists all the hardware devices connected to your computer.
   Look down the list of devices and locate the group "Ports (COM & LPT)" and double click on it.
3. The SPP-100 device should now appear as a sub-item under "Ports".
4. To see the resources for the SPP-100 Click on the SPP-100 device name, Select "Properties" from the drop down list
5. Click the Resources tab-- This will give the BASE ADDRESS for the card as well as the IRQ setting.
    
6. The resources tab will also provide several predefined Basic Configuration from which you can select. Note that earlier versions of the SPP-100 have different configuration options than do more recent versions. Please uncheck the Use Automatic settings box which will make the drop down menu for the setting based on box available.
7. From the drop down menu select configuration 0001 which will give you the 0278 address needed for the Posicheck software to recognize the SPP-100.

Windows 2000/XP Device Manager Resources Tab
 

Q8. Can I use my SPP-100 on a handheld computer?

A. Quatech provides Windows CE drivers for the SPP-100. As Windows CE is implemented differently in different systems, the Quatech standard driver contains support files for only the most popular CE-based handheld devices. Click here for a list of supported devices. If the standard driver does not work with your equipment, please submit our Technical Support Request form to get the appropriate files for your system.

Quatech can also provide specialized drivers for embedded systems implemented with Windows CE. OEMs interested in this service should contact us with their specific requirements.

We also provide a free driver for the HP-Palmtop.

In addition, Quatech products will configure with Intel compatible processors (80x86 based) using the client driver. You should be able to use any card we manufacture as long as you are using an 80x86 based processor. The enabler that we supply for use when the client driver cannot be used only works with Intel 82365SL or compatible socket controller chips. These are our only restrictive requirements.

Q9. Your Windows CE drivers for my Parallel PCMCIA card do not work with my handheld computer. What is wrong?

A. As Windows CE is implemented differently in different systems, the Quatech standard driver contains support files for only the most popular CE-based handheld devices. Click here for a list of supported devices. If the standard driver does not work with your equipment, please submit our Technical Support Request form to get the appropriate files for your system.

Q10. Should I disable the Toshiba laptop built-in infrared ports in the system BIOS before installing my PCMCIA card?

A. Yes. Experience has shown that these infrared ports can interfere with the proper installation of Quatech PCMCIA cards. Once the installation is complete, these ports can be enabled again without further problems

Q11. Under which OS is my parallel PCMCIA card supported?

A. View the latest OS support matrix for Parallel PCMCIA cards.

Q12. Why can't I configure my SPP-100 for EPP mode under Linux/Windows CE?

A. EPP mode is not supported under these operating systems.

Q13. How do I install my Parallel PCMCIA card under Windows 2000/XP?

A.

1. Install your hardware according to the instructions in your user's manual. Boot your machine. (You needn't shutdown the machine to insert a PCMCIA card)
2. The "Welcome to the Found New Hardware Wizard" window will open.
3. Click "Next" to continue.
4. Follow the on-screen instructions. When prompted, point Windows to the location in which the Quatech drivers are stored-typically on the Quatech COM CD, or the folder on your hard drive to which you downloaded the drivers.

Q14. What does it mean to have an unregistered Windows XP driver? Why do I get a warning screen when I install some Quatech drivers?

A. Microsoft has implemented a new driver signing program. This program verifies that the driver will not cause problems on the system. Although driver signing isn't a complete indication that a driver is safe or bug-free, it's certainly reasonable to assume that signed drivers are generally safer for overall system health than unsigned drivers. In addition, driver signing ensures against a Trojan horse or virus application being introduced into a driver, or having the driver replaced with other code.

However, just because a driver is unsigned DOES NOT mean that it will not function properly in your system. An "unregistered" driver is one that has not been officially tested and certified by Microsoft. Unlike previous versions of Windows, Windows XP warns users every time they try to install a driver that Microsoft has not certified. Quatech thoroughly tests all drivers before releasing them to our customers. The Microsoft XP warning has nothing to do with the quality of our driver or its ability to function properly in your system.

XP driver development is an ongoing process. We are in the process of submitting all Quatech Windows XP drivers for review by Microsoft, and we fully expect to receive certification for most products in the coming months. However, every time we update a driver it must be re-certified. Until this certification process is complete, the updated driver will remain unsigned. Because we want to provide the best possible service for our customers, we release our XP drivers prior to receiving Microsoft certification--this gets it into your hands faster! However, we will always continue to make the most recent signed driver available even if there are more recent unsigned updates.

When you see this warning during an installation of a Quatech's Windows XP driver, simply tell Windows that you want to install the driver anyway, and continue with the standard installation process.

Q15. How do I disable the Windows XP Driver Signing check?

A. To disable Windows XP driver signing warnings, follow the steps below:

1. Double click on the System icon in Control Panel.
2. Left click on the Hardware tab.
3. Left click on the Driver Signing button. (click here for a screen cap of the Driver Signing Options Window)
4. Choose the Ignore option. Click on O.K. and then Apply and O.K.
5. Windows will not warn anymore about driver signing.

Q16. Will my Quatech Parallel PCMCIA card work under Windows 95/98/Me/NT/2000/XP that is controlled by a third party PCMCIA card services (Softex, Card Wizard, etc.)?

A. Quatech developed its drivers to work directly with the ones found on the Windows operating systems. Enabling these original Windows's drivers will provide quick and easy installation of all Quatech's PCMCIA cards. We cannot predict how or if our cards will function when used with another company's card services.

Q17. Why does Windows 95 change the basic configuration of the SPP-100 to basic configuration 0002 when I choose basic configuration 0003 for EPP mode?

A. For some reason we cannot explain, Windows 95 does this. We have tried to correct this problem, but Win95 refuses to do anything differently. We believe that it is some inherent problem with Win 95, but we cannot fully prove this. When configuration 0003 is initially chosen you will see a memory allocation range for the configuration where the I/O range and IRQ usually are. Click OK and then restart the system, as Win95 wants to do. Allow the machine to boot normally and check the configuration again. You should see that the configuration has been changed to basic configuration 0002. A valid I/O range and IRQ have been chosen for the card. Although the card does not appear to be in EPP mode, the card is ready to function as a standard EPP port. If you find that the card does not function properly, please contact us by submitting the Technical Support Request Form.

Q18. Why does Windows 95 configure the SPP-100, but not assign a LPT number to the port?

A. Windows 95 handles enumerating PCMCIA COM ports (i.e. PCMCIA modems) much better than the case of parallel ports. After initial installation or any configuration changes of the SPP-100, Windows 95 may fail to assign a logical LPT number to the parallel port. The solution to this problem is to shut down and restart Windows 95 with the SPP-100 installed.

Q19. Where can I find help with using my Parallel PCMCIA card under OS/2?

A. Though OS/2 is becoming increasingly less popular, Quatech knows that there are many dedicated users out there, and we are committed to continued support of OS/2. See our OS/2 tip sheet for answers to common questions about installation, un-installation, configuration, and troubleshooting.

Q20. Why are Quatech PCMCIA cards no longer supported under DOS?

A. Quatech DOS support for PCMCIA cards was built to work with Card and Socket Services from System Soft. Newer laptops do not use this software, and System Soft is no longer supporting it. If you have a computer with Card and Socket Services installed you should be able to use Quatech's cards under DOS. However, as there is no longer any support for the program, we can no longer continue to support our cards under DOS.

Q21. I am using a computer running Card and Socket Services. Can I still get the Quatech DOS drivers for my PCMCIA cards?

A. Yes. Quatech DOS drivers for Communication PCMCIA cards can be found on the Support for Discontinued Product page. These drivers are for use at your own risk, and our technical support team cannot provide any help with installation, configuration, or troubleshooting. However, our tip sheet "PCMCIA for DOS" may provide some useful suggestions.

Q22. Where can I get HP Palmtop drivers for my SPP-100?

A. HP Palmtop Drivers can be downloaded here.

Q23. How do I completely remove all support for the SPP-100 from Windows 95/98/Me/2000/XP?

A. Removing support for the SPP-100 out of Windows is a two step process:

• Clear the Registry: Windows maintains a registry of all known hardware installed in your computer. Use Windows Device Manager and "Remove" the SPP-100 adapter from the system. This action clears the registry of all entries and configurations for the SPP-100.
• Remove the SPP-100 INF File: The installation process of the SPP-100 used an "INF" configuration file to install support for the SPP-100 into the Windows registry. A copy of the SPP-100.INF file from the installation disk was placed in the \WINDOWS\INF directory during the SPP-100 installation. However, the file has been renamed to OEMxx.INF (OEM1.INF, OEM2.INF, etc.). Carefully compare the SPP-100.INF file on the installation disk with each of the OEMxx.INF files and find the match. Then make a backup of the OEMxx.INF file containing the SPP-100 configuration information and delete the file from the \WINDOWS\INF directory.
  
  Note: The subdirectory \WINDOWS\INF has by default the hidden file attribute applied to it. To view hidden files and directories, start the Windows Explorer and from the menu select View|Options. An options dialog box will open. Click on Show all files and then click OK to accept the change. Once changes inside the INF directory have been completed, you may want to change Explorers view option back to Hide files of these types. By hiding many of the system files in Explorer, the chances of accidentally deleting or modifying these key files is reduced.

Q24. Can I use the Quatech SPP-100 with KEYLOK?

A. No. According to KEYLOK tech support, their dongle is NOT compatible with the SPP-100 or any other pcmcia parallel card.
 

Q25. How do I configure the SPP-100 for use with the Hasp/Aladdin dongle?

A. The Hasp/Aladdin dongle has a configuration utility that needs to be configured for the SPP-100 base address.

To do this, first set the SPP-100 port to LPT1 with a manual I/O address range of 478 - 47F (automatic setting chooses FFF8 - FFFF).

Then use the HASP Hinstall.exe application to install the driver (this is the command line version of HDD32.exe). Use the command line switch -lpt1=478 when running Hinstall. The dongle should then be visible.

Q26. Why can't my SPP-100 communicate with Canon Multipass devices?

A. Canon multipass devices such as printers and scanners require a parallel port functioning in ECP mode. The SPP-100 does not support ECP mode (It is an EPP parallel port card.)
 

Q27. What does PCMCIA stand for?

A. Personal Computer Memory Card International Association

This group is "an international standards body and trade association with over 200 member companies that was founded in 1989 to establish standards for Integrated Circuit cards and to promote interchangeability among mobile computers where ruggedness, low power, and small size were critical." (Excerpted from the pcmcia.org site). Its main job is to oversee the continued development of portable peripherals built on the PCMCIA form factor.